Enhancements for 2021/22

We now have some information about our plans for the approaching yr, as typical, heaps to do, and lots of issues to enhance and construct upon.

Our yr has targeted on enhancing processes behind the scenes, all getting ready for among the new providers to roll-out to our prospects. Our working themes for the subsequent 12 months are Safety & Management. 

The Web has modified since Easyspace began in 1997; there are extra dangers, risks and unscrupulous individuals who wish to reap the benefits of different Web customers. Who wish to take management over providers and cost strategies and who want to de-fraud customers on-line.

While we have now labored onerous guaranteeing providers are safe through the years, it’s time to double down on our efforts.

We’re working onerous on all the next tasks; some could take time; others are already within the over being baked to perfection…


Initiatives underway…

·         Safe Area Forwarding.

·         Safe Card Authentication.

·         Multi-user management panel entry.

·         2Factor Authentication on accounts.

·         {Hardware} & platform upgrades.


Safe Area Forwarding

Every part is HTTPS as of late, you will note that on each respectable trust-worthy web site you go to.  It’s necessary, it helps maintain the Web safe, and customers safer on-line by guaranteeing information to and from web sites is encrypted.

A number of of our area identify prospects requested us develop a product that may ahead domains utilizing HTTPS – so customers will know the web site is safe once they click on on a hyperlink and it forwards to the web site.  “Good concept!”, we thought.  So, we determined to construct it.

Safe forwarding is a quite simple product, and one which’s accessible proper now from the shopper management panel.  For instance – it’s perfect for patrons who ahead their .uk area to their .co.uk or .com area.  Superb for patrons who’re critical about their model on-line, and who wish to present they’re reliable and dependable to their web site guests.

It’s the primary a part of our focus this yr on Safety and Management. 

Extra data on why HTTPS is necessary and why you must use it may be discovered by visiting – https://www.yoursupportservices.co.uk/ssl/why


Safe Card Authentication

We determined earlier this yr to alter our bank card/cost processor to make sure that the techniques we use had been forward of the curve and prepared for the introduction (in March 2022) of a brand new safe cost system referred to as Safe Card Authentication (SCA). This improves the already safe card system we at the moment use (3D Safe).

SCA

This method offers our prospects extra management of the safety and authentication of their transactions. It additionally helps cut back fraudulent customers; this retains our techniques secure, which in flip protects you, our buyer, one thing very near our hearts.

This can be a vital change for us, however we needed to introduce to proceed our marketing campaign for Safety and Management. We’ll do all the pieces we are able to to minimise any disruption to your transactions, permitting our prospects to hold on with their days. Protected within the information that we’re preserving you safer on-line. We’ll, after all, offer you updates on this thrilling replace as we progress.


Multiuser Account Entry

We’re working onerous to introduce new layers of entry and safety to the Easyspace management panel, a loooong overdue perform. 

We admire that you could be need totally different permissions in your account, e.g. billing and finance features or tech customers. We’re engaged on a system that may permit simply that – a number of customers with totally different permissions on the identical Easyspace account.

Under are the totally different roles that any of your contacts will be capable to carry out…

Multi-user

Proprietor: House owners have permission to carry out the duties of all roles, however with the extra means so as to add or take away contacts, and alter contacts’ roles.

Technical: Technical Contacts can request usernames and passwords and DNS adjustments, in addition to the overwhelming majority of different points. Most contacts who at the moment request help from our Help Group will probably be Technical Contacts.

Billing: Billing Contacts can request or question invoices. Typically, Billing Contacts can be members of your Accounts Group, or an individual answerable for finance.

Person Administrator: The flexibility to create customers and assign permissions to different customers

We hope this be launched within the coming months, and among the finest issues about this challenge, is it should grow to be much more highly effective with one thing referred to as Two Issue Authentication (2FA) …


Two Issue Authentication (2FA)…

Two Factor Authentication

One of many principal focuses for the group is introducing one thing referred to as Two Issue Authentication to Easyspace accounts. You guessed it, safety and management J

2FA, because it’s generally referred to, merely provides a layer of safety on an elected account. A person logs in as typical. In case you have chosen to make use of 2FA, you can be requested to enter a singular code from an authentication app equivalent to Google Authenticator.

We perceive your providers are crucial to your enterprise and actions; safety goes hand in hand. While 2FA will probably be elective, we’ll encourage the use all with a thoughts to placing you in charge of your safety.

Our 2FA performance will probably be a function for every stage of person entry, and directors can have the choice to allow or disable 2FA per person.


{Hardware} & Platform Upgrades

Because the Web turns into extra complicated, the dangers enhance, and we have to make investments extra effort and time in preserving our customers secure and safe.

That is an ongoing course of, one which began in 1997 and continues to today.  We make investments thousands and thousands annually into our infrastructure, {hardware} and software program environments, all with safety and efficiency in thoughts.

Retaining the internet hosting infrastructure updated is of paramount significance. We will probably be serving to a lot of you progress to new upgraded internet hosting environments within the coming months. This will probably be executed with minimal disruption to your service and most help from our groups.

Work has already began on our digital platform, and we’re happy to say that this challenge has been very profitable.  With a lot of our server prospects already moved and comfortable of their new lightning-fast environments. Thus future-proofing the safety and efficiency of their expertise.

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